GVD account settings

Delete your GVD account

You can start deletion directly from the GVD app or the GVD web ordering experience. You do not need to call us to begin.

Last updated: 27 September 2026

Start a deletion request

  1. 1Sign in to GVD with the mobile number linked to your account.
  2. 2Open Account, then select More account options.
  3. 3Select Delete account, review the information, and confirm your request.

What happens next

The request is recorded against your authenticated account. GVD deletes or de-identifies associated personal data after the request is completed. You can follow the request in Support conversations.

Records we may retain

Some order, invoice, payment, refund, fraud-prevention, dispute, and compliance records may be retained only for the period required by law or legitimate accounting and security needs. Active orders and unresolved payments or refunds may be reviewed before deletion is completed.

If you cannot access your account, contact the verified support address listed on the Google Play page: app.gvd@gmail.com.